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Organization: Immigrant Women Services Ottawa  
Phone Numbers: 613-729-3145
After Hours: 613-729-1393
Fax: 613-729-9308
Email: infomail@iwso.ca
Website: www.immigrantwomenservices.com
Address:
Bruyère Centre for Immigrant/Centre Bruyère pour immigrants
219 Argyle Ave, Suite 400
Ottawa, ON
K2P 2H4
Intersection: O'Connor St and Catherine St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
Public Contacts: Mercy Lawluvi - Executive Director
613-729-3145 ext 227 * mercy@iwso.ca
Noushin Alyzad Ragheb - Manager, HR & Volunteer Coordination
613-729-3145 ext 259 * noushin@iwso.ca
Service Description: Crisis Intervention and Counselling Service: Gender-based violence * Crisis intervention * short-and long-term counselling * information, referral and support services * support to victims of war and trauma * support and information on various options for pregnant women

Orientation and Adaptation Services
Needs assessment and information and referral to community and social services * support with finding housing, child care, registering children in school and health care * support with finding housing, child care, registering children in school and health care community support through volunteer befriending, conversation circles to practice English or French * help with connecting to language classes * workshops to reduce stress of adjusting to Canadian culture

Translation and interpretation services -- professionally trained interpreters with expertise in health, community and social services: in person, by phone and Video Remote Interpreting (VRI)

Supportive counselling -- short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges

Citizenship Preparation -- courses, tests and activities to help newcomers prepare for the citizenship test: in class or online.

Employment Counselling and Preparation
Job search preparation and training-- developing strong job search strategies and workplace communication skills

Employment counselling -- resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Job search workshops held monthly offer free childcare * referrals * computer training

Support services for women who are victims/ survivors of violence and/or newcomers and their families
Support Groups--10-week support group for women survivors of violence * Transportation, child care and language interpretation available.

Children Who Witness Violence Program-- Support and information to children who witness violence in the home * individual counselling for children * family counselling * art club for children and mothers * Offered in partnership with Family Services à la famille Ottawa.

Transitional and Housing Support Program for Abused Women

Other Settlement Services
Language Interpreter Training-- For culturally diverse women and men who fulfill the requirements for training * For more information on this program, call the Language Interpretation service

Public Education, Training and Outreach-- Information sessions on Ottawa's diverse community * anti-oppression training for service providers * public education sessions on domestic violence for newcomers * workshops for newcomer immigrant women on parenting in a new culture, legal information, social assistance etc. * collaboration with service providers and community partners to reach isolated newcomer immigrants and refugee women

Fees: None
Application: Referrals by the police, hospitals, shelters, lawyers and organizations serving immigrants
Eligibility / Target Population: Immigrant women victims / survivors of violence * children who witness violence
Languages: English * Arabic * Chinese (Mandarin) * German * Hindi * Italian * Korean * Polish * Portuguese * Russian * Spanish * Akan * Albanian * Amharic * Armenian * Bengali * Bosnian * Burmese * Croatian * Czech * Danish * Dari * Dinka * Farsi * Greek * Gujarati * Hebrew * Hungarian * Japanese * Khmer * Kurdish * Lingala * Macedonian * Malay * Nepali * Nuer * Oromo * Pashto * Punjabi * Romanian * Serbian * Shona * Slovak * Somali * Swahili * Swedish * Tagalog * Tamil * Thai * Turkish * Ukrainian * Urdu * Vietnamese * Yiddish
Area Served:
Ottawa (City of)  
See Also: Counselling - Family, Couple, Individual
Employment Assistance
Gender-Based Violence Prevention and Response
Mental Health Crisis Lines

This information was last completely updated on March 4, 2025

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