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Organization:
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Ottawa Hospital (The) - Department of Patient Relations
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Address:
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The Ottawa Hospital Civic Campus
1053 Carling Ave, Box 133
Ottawa, ON
K1Y 4E9
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Map
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Service Description:
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Service managing patient inquiries, feedback and complaints * facilitates resolution of patient and family concerns * proactively supports the identification, analysis and mitigation of potential risks for patients * provides expertise, support and guidance through review of adverse events and critical incidents * promotes and practices evidence-based decision-making * team made up of professionals from various health care backgrounds with a wide range of skills and expertise * respect, compassion and fairness
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Fees:
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Set fees * Covered by the Ontario Health Card
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Eligibility / Target Population:
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No restrictions
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Languages:
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English * French - Designated Agency under the French Language Services Act
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Area Served:
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Frontenac, Hastings, Lanark, Leeds and Grenville, Renfrew, and Stormont, Dundas and Glengarry
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Map
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