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Organization:
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Ottawa (City of) - Ottawa Police Service - Headquarters
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Phone Numbers:
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Dispatch and other emergencies 613-236-1222 * (a list of extensions is available online) * Call Centre: 613-236-1222 ext 730
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Toll-Free:
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Crime Stoppers 1-800-222-8477
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TTY:
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Call Centre 613-760-8100
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Crisis:
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Emergency Services (life threatening or crime in progress) 9-1-1
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Address:
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c/o Ottawa Police Service
Stn T
PO Box 9634
Ottawa, ON
K1G 6H5
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Street
Address:
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Headquarters
474 Elgin St
Ottawa
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Intersection:
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Elgin St and Catherine St
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Accessibility:
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Wheelchair Accessible
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Hours:
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9-1-1 Mon-Sun 24 hours * Headquarters Mon-Sun 8am-6pm * other stations and centres hours vary
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Executives:
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Eric Stubbs - Chief of Police
613-236-1222 ext 5590
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Service Description:
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Partner Assault Unit * Victim Crisis Unit * Sexual Assault and Child Abuse Unit * Criminal Investigations Directorate * Executive Directorate* Cellblock * Collision Reporting Centre
Text to 9-1-1 service available for individuals who are hearing or speech impaired * cell phone needs to be registered for T9-1-1 with wireless carrier, then caller dials 9-1-1 (must call, not text) and call will initiate texting capability to communicate emergency messaging via text
Emergency Services (Medical, Fire, Police)
For life threatening emergencies and/or crime in progress dial 911.
All other Emergencies/Inquiries: Police Reporting Unit
For all non-life threatening emergencies and/or non-life threatening crimes in progress that need police assistance call 613-236-1222, extension 7300. By dialing this number, you may speak directly to a dispatcher and avoid the automated system. Calls are redirected accordingly and/or a police officer will be dispatched to answer the call.
Ottawa Police Service
For calls regarding Community Police Centres, Sections and Units call 613-236-1222 * By dialing this number, you will be redirected to the automated system of the general Police Service phone line.
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Fees:
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Fees may apply to some services
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Application:
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Call or drop-in
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Eligibility / Target Population:
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No restrictions
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Languages:
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English ; French
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Area Served:
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Ottawa (City of)
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Last Updated:
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7/25/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=212111
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