Ottawa (City of) - Essential Health and Social Supports

Organization:

Phone Numbers:

3-1-1, press 1 for English and 4 for Social Services

Toll-Free:

1-866-261-9799

TTY:

613-580-2401

Fax:

613-560-0617

Email:

communitysupports@ottawa.ca

Website:

ottawa.ca/en/residents/older-adults/financial-assistance#essential-health-and-social-supports-ehss-program

Address:

370 Catherine St, 3rd Flr
Ottawa, ON
K1R 5T5

Intersection:

Kent St and Catherine St

Accessibility:

Wheelchair Accessible

Hours:

Mon-Fri 8:30am-4:30pm

Executives:

Stephanie Wong - Coordinator
613-580-2424 ext 21991 * Stephanie.Wong@ottawa.ca
Kristine Haines-Chiarello - Manager
613-580-2424 ext 24865 * kristine.haines-chiarello@ottawa.ca

Service Description:

Helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs

May help to pay for/provide:

urgent dental care, including dentures
eye exams and glasses
fuel/gas/hydro arrears, deposits and reconnection fees
rent arrears and deposits
Assistive Devices Program (ADP) 25% consumer contribution
bathroom aids
surgical and diabetic supplies
cremations and burials
beds, cribs, high chairs
stove, refrigerator where not provided by landlord

The program is delivered through four Employment and Social Services Offices:

Central - 370 Catherine St, 2nd Flr, Ottawa, ON K1R 5T5
East - Beacon Hill Shopping Center, 2339 Ogilvie Rd, Ottawa, ON K1J 8M6
South - 2020 Walkley Rd, Ottawa, ON K1G 6S6
West - 100 Constellation Dr, 2nd Flr, Ottawa, ON K2G 6J8

Fees:

None

Application:

Call 3-1-1 * persons in receipt of Ontario Works or Ontario Disability Support Program (ODSP) who need help should contact their caseworker * persons with a low income can be assessed for eligibility by calling 3-1-1

Eligibility / Target Population:

Financial eligibility is based on maximum asset levels and Low Income Cut-off (LICO) after tax amounts. * For certain items, verification from a third party may be needed.

Individuals in receipt of Ontario Works and Ontario Disability Support Program (ODSP) are only eligible to receive the ADP 25% coverage from the Essential Health and Social Supports.

Languages:

English ; French

Area Served:

Ottawa (City of)