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Organization: Vision Loss Rehabilitation Ontario - Ottawa Office  
Phone Numbers: 613-563-4021
Toll-Free: 1-866-842-9071
TTY: 613-567-2937
Fax: 613-542-8639
Email: janice.hearty@vlrehab.ca
Website: on.visionlossrehab.ca
Address:
Kilborn Medical Centre
1385 Bank St, Suite 315
Ottawa, ON
K1H 8N4
Intersection: Bank St and Lamira St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30am-4:30pm, by appointment
Executives: Lisa Tyrrell - Executive Director, Healthcare Operations
905-528-8555 ext 5309 * lisa.tyrell@vlrehab.ca
Anne Ogoti - Manager, Healthcare Operations
613-563-4021 ext 5007 * anne.ogoti@vlrehab.ca
Public Contacts: Janice Hearty - Intermediate Secretary
613-563-4021 ext 5050
Service Description: Nationwide, community and clinic based vision rehabilitation services * research, public education and vision health

Low Vision Services
  • functional assessment of visual abilities
  • information and training in the use of low vision devices
  • education and instruction on how to maximize residual vision

Independent Living Skills
  • Skills for daily living with an emphasis on maintaining independence, through self-care and communication skills
  • Teach large print, braille

Children and Youth Services
  • comprehensive program of direct services
  • information resources
  • parent/peer support
  • Blind-Low Vision Early Intervention Program
  • advocacy training for children with vision loss and their families, from birth to school age and beyond.

Orientation and Mobility Skills
  • aid in using mobility tools, riding public transit, navigating new environments, finding and crossing intersections

Assistive Technology Services
  • assessment and recommendations
  • aid in obtaining, using smart phones, tablets, computers, specialty apps, voiceover, large print, Zoom text, JAWS
  • finding and applying for financial supports through Ontario Assistive Device Program

Library Services
  • Refer and assist with CELA with thousands of titles in Braille, print-Braille, talking books, newspaper and magazines

Fees: Fees associated with assessments done by the Regional Assessment Centre for the Assistive Devices Program (ADP) * fees for service for worksite assessments, school based assessments and treatment or other requests for private businesses * None for OHIP funded rehabilitation services, including assessments and treatments for all eligible clients
Application: Referrals accepted from health care professionals for clients experiencing functional difficulties in their daily life related to vision loss * Referrals can be submitted online at on.visionlossrehab.ca * may self-refer but asked to have eye care professional provide recent information on vision history
Eligibility / Target Population: Residents of Eastern Ontario of all ages living with vision loss and Deaf-blind adults
Languages: English * French * American Sign Language (ASL)
Area Served:
Frontenac, Hastings, Lanark, Leeds and Grenville, Renfrew, and Stormont, Dundas and Glengarry  
See Also: Blindness and Vision Loss

This information was last completely updated on October 3, 2024

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© 2025, Ontario Health atHome

Updated October 3, 2024
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