Primary Care Resource Guide - Home and Community Care Support Services Champlain


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be fixed as soon as the work on the site is completed. Your patience is greatly appreciated.


Primary Care Resource Guide 2019 – this guide provides links to programs, services and referral forms frequently accessed by Primary Care. This is not a comprehensive list of all programs and services available across Champlain.

 Community Resources

Champlainhealthline: Online links to key health resources in the region www.champlainhealthline.ca/library.aspx

Primary Health Care Desktop Resource Guides: browse the list of guides available

 Practice Resources

Home and Community Care Support Services Champlain:
healthcareathome.ca/champlain/en/Partners/Health-care-Providers/Physicians

Primary care Practitioner Priority Line: 613-310-2222 and press '2' to access this physicians-only line.
An Information & Referral Specialist will take your call every day from 8 am to 8 pm.

Champlain e-consult: Online specialist consultation email econsultsupport@lhinworks.on.ca

Integrated care for patients with complex health needs:
Health Links identification/referral form: www.champlainhealthline.ca/libraryContent.aspx?id=22264

OntarioMD Peer Leaders: www.ontariomd.ca/products-and-services/peer-leader-program

Primary Care Digest: primarycaredigest.org

ISAEC: Specialized assessment and education for patients with low back pain
www.isaec.org. For registration, contact info.isaec@toh.ca for the link.

Regional Hip and Knee Replacement Program: timely assessment services for possible primary hip and knee replacement surgery
in the Home and Community Care Support Services Champlain. Regional Central Intake Centre 613-721-7890. Referral forms available at www.champlainrhkrp.com.
Fax completed Referral forms to 613-721-7889.

Diabetes Central Ottawa: Intake & Referral to adult community diabetes education and support in Ottawa and Kemptville
diabetesottawa.ca/healthcare-practitioners

Diabetes Education – Renfrew County Central intake: 1-800-293-7838. Renfrew County Diabetes Education Referral Form

Champlain Lung Health Intake & Referral: range of services including assessment, education and development of a
COPD action plan, as well as follow-up care.
champlainlunghealth.ca. Some locations offer pulmonary rehabilitation.

 Cancer

Regional Cancer Program: Physician leads: Dr Lee Donohue, Dr Declan Rowan, email: cancerprimarycare@toh.ca

 Geriatrics

Champlain Dementia Network Diagnostic Assessment & Treatment Services:
Ottawa
Eastern Counties
Renfrew County

Regional Geriatric Program of Eastern Ontario: coordinated network of specialized geriatric services, from hospital to home. www.rgpeo.com/en/health-care-practitioners.aspx

 Mental Health and Addictions

Big White Wall: Online mental health and well-being service
www.bigwhitewall.com/v2/Home.aspx

BounceBack: Facilitated, self-help program grounded in cognitive behavioural therapy
bouncebackontario.ca/care-providers/refer-clients (note: Practice Solution Custom Form is available)

eMentalHealth.ca/PrimaryCare: Inventory of Mental Health Services
primarycare.ementalhealth.ca/index.php?m=findHelp

Ottawa Depression Algorithm: www.ottawadepressionalgorithm.ca/en/start

 Palliative Care

Champlain Hospice Palliative Care Program: palliative services available across Champlain
champlainpalliative.ca. Tel: 613-683-3779 Fax: 613-683-3778

Regional Palliative Consultation Team: Outpatient service * assists primary care providers in the provision of palliative care to their
patients * consultation, coaching, mentoring, and education to primary care providers in the Champlain Region. www.champlainhealthline.ca/displayService.aspx?id=20132. Access to palliative care expertise. Toll free 1-800-651-1139
Fax: Toll free 1-844-689-1768.

 Primary Health Care Desktop Resource Guides

The primary health care desktop resource guides were developed by a working committee with representation from the Champlain Local Health Integration Network, primary care physicians and other health care professionals from across the Champlain region.

These web-based desktop reference tools are for clinicians and other primary care health service providers. The template for the desktops has been developed and includes a number of key headings which are standardized for each clinical desktop and will also include a short list of related services, phone/fax and web addresses.

The intent of the desktops is not to present an exhaustive list of resources, but to provide information regarding the type and range of services that exist and the community services which could be consulted to assist in providing information and referrals to meet the client needs.

For each desktop the resource list is on one side and a number of helpful clinical/screening tools are on the other side. The desktop is formatted to fit standard size paper.

The web and pdf version of the clinical desktop will be updated regularly.

Acquired Brain Injury (ABI)
    Eastern Counties
    Ottawa
    Renfrew County, North Lanark and North Grenville

Cancer Care:
     Eastern Counties
     Ottawa
     Renfrew County

Cardiovascular/Stroke:
     Eastern Counties
     Ottawa
     Renfrew County, North Lanark and North Grenville

Child/Youth Mental Health Services:
     Eastern Counties
     Ottawa
     Renfrew County and North Lanark

Diabetes
   Eastern Counties
   Ottawa
   Renfrew County

Geriatrics:
     Ottawa

Palliative:
     Eastern Counties
     Ottawa
     Renfrew County
     North Lanark County